( Honesty ) — We answer everyone
The rare unhappy review? We own it.
Forty-three years, and not everyone leaves smiling. When it happens, we don't hide it — we respond, and we make it right. Our policy is simple: work only ever proceeds once you've approved it.
★★★★★
★★
“Was quoted one price, then surprised by additional charges for repairs done without authorization.”
John S. · Google review
Sovereign Motors · Owner response
“We're very sorry you weren't satisfied, and we hope you'll give us another opportunity to make it right. Our strict policy is to complete work only when the customer approves it — so we sincerely apologise for any miscommunication.”